Cancellation Policy & Retreat FAQ
If you cancel: the $750 deposit is non-refundable. Cancellations made 60 days or more before the start of the retreat will receive a refund of any balance paid greater than the $750 deposit. Cancellations made less than 60 days before the start of the retreat will receive no refund. You can also sell or gift your spot to a friend. All cancellations must be made in writing (email). We highly recommend that you purchase travel insurance to protect yourself in the event unexpected circumstances arise that force you to cancel your trip.
If we cancel: We reserve the right to cancel retreats, classes or workshops at any time at our sole discretion. If we cancel for reasons within our control; we will issue you a full refund. Cancellations may occur for reasons beyond our control. Such cancellations may be the result of natural disasters, acts of God or force majeure (including, but not limited to, earthquakes, volcanoes, severe storms, floods, etc.), political machinations (including, but not limited to, war, closure of borders, etc.), terrorism or threats of terrorist activities, or acts of other third-parties (including, but not limited to, the canceling of reservations by conference centers, hotels, etc.). If a program, course, or expedition is cancelled for reasons indicated in this paragraph, or for any other reason beyond our control then the participant will be given a credit to attend a future course, program, or expedition of the same nature as the cancelled event. No refunds will be issued for cancellations beyond the control of Shamanic Spirit Medicine, DreamMakers LLC, Scott Silverston, Penelope Law, Terry Saleh or any other retreat organizers, facilitators or teachers.
WHETHER THE CANCELLATION OF A CLASS, COURSE, PROGRAM OR EXPEDITION IS DUE TO A REQUEST BY THE STUDENT, OR IS INITIATED BY US FOR ANY REASON, IN NO EVENT WILL WE BE RESPONSIBLE FOR PERSONAL EXPENSES INCURRED IN PREPARATION FOR, OR IN RELATION TO THE CANCELLED EVENT. SUCH PERSONAL EXPENSES MAY INCLUDE, BUT ARE NOT LIMITED TO, TRAVEL EXPENSES, CHILD CARE EXPENSES, OR ANY OTHER EXPENSE INCURRED BY THE STUDENT. THE STUDENT ACKNOLWEDGES THAT ANY REFUND IDENTIFIED IN THESE POLICIES IS SOLELY FOR MONIES THAT HAVE BEEN PAID DIRECTLY TO AND RECEIVED BY Shamanic Spirit Medicine, DreamMakers LLC, Scott Silverston, Penelope Law, Terry Saleh or any other retreat organizers, facilitators or teachers. AS AN EXPENSE FOR THE SUBJECT EVENT, AND THE STUDENT HOLDS Shamanic Spirit Medicine, DreamMakers LLC, Scott Silverston, Penelope Law, Terry Saleh and any other retreat organizers, facilitators or teachers HARMLESS FOR ANY OTHER MONIES THAT THE STUDENT MAY PAY TO THIRD PARTIES IN PREPARATION FOR OR IN RELATION TO ANY PROGRAM, CLASS, EXPEDITION OR RETREAT.
We believe in our teaching programs and hope you will feel the benefits of attending and participating, however attending a Retreat, Workshop or Class is not a substitute for medical or psychological treatment, nor do we claim to offer medical or psychological services. If you are in need of medical or psychological attention and/or diagnosis, please contact your care provider.
Part of our mission is to create safe spaces for learning and expression; as such, we reserve the right to dismiss a participant at any time before, during or after a program if he or she becomes dangerous or harmful to self, others, or property. We reserve the right to dismiss a participant at any time before, during or after a program if he or she breaks the law. We reserve the right to dismiss a participant at any time before, during or after a program if he or she does not pay accordingly for program or services provided or if he or she partakes in drugs or alcohol during workshop hours. In the event that a participant is dismissed, absolutely no refunds will be given.
Koke’e State Park is in the mountains and it gets chilly; especially at night. Please make sure to bring close toed shoes, warm socks, rain jacket, sweater, long pants and other appropriate clothing. A full list will be sent to you prior to the start of the retreat. The best website for Kauai weather is http://weather.hawaii.edu
Arriving on Kaua’i
We recommend making travel arrangements to arrive in Kauai the day before the first day of your retreat to ensure you can be present for the first session. We would like to make sure you have arrived safely in Kauai and invite you to reach out to us when you land in Lihue; and if needed please do be in contact with us if your travel has been interrupted or you are experiencing flight delays. If you plan to use our limited shuttle service to/from the Retreat, please make sure to email us with you travel itinerary no later than August 10 so that we can make the necessary arrangements. As Koke’e State Park is located above the town of Waimea on the West Side of Kauai, we recommend that you book your previous nights’ accommodation between Lihue and Waimea as this is the only area in which we will be operating the shuttle.